Shipping policy
SHIPPING POLICY
FitNexa — Shipping Policy
Last updated: 07/08/2026
Processing Time
Orders are processed within [1–3] business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.
Shipping Times
- Domestic: [3–7] business days
- International: [7–21] business days
Delivery times are estimates and may vary due to carrier delays, customs, or high-demand periods.
Shipping Rates
Shipping costs are calculated at checkout based on destination and order weight. [Free shipping on orders over $100
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow [24–48] hours for tracking to update.
Customs & Duties
International customers are responsible for any customs fees, import taxes, or duties imposed by their country.
Lost or Delayed Packages
If your order is significantly delayed or lost, contact us at [EMAIL] and we'll help resolve it with the carrier.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly entered address.
Contact
Questions about your order? Reach us at melissathonen@gmail.com